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AI Receptionist Index

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Smith.ai vs Ruby.

Short answer: Smith.ai is cheaper to start (US$0/mo).
Smith.aiRuby
Entry priceFree tier to start$250/mo from
PlansFree: 25 calls/mo, then $3.00/call. Pro: $150/mo for 75 calls (~$2.00/call). Enterprise: $500/mo for 300 calls (~$1.67/call). Volume discounts on higher call packs.Human receptionist service, billed by receptionist minutes: 50 min $250/mo, 100 min $395/mo, 200 min $720/mo, 500 min $1,725/mo (about $3.45-$5.00 a minute). Website chat bundles from 10 chats for $115/mo with a call plan.
Human backupYesYes
Built forlaw firms, general, medical clinics, real estate, accountants, auto repairlaw firms, general
IntegrationsNone publishedNone published
Visit Smith.aiVisit Ruby

Sources: Smith.ai · Ruby

Both listings.

Smith.ai

Free tier to start

Its free tier makes it easy to trial. Smith.ai also sells human receptionist plans, so you can move up to live staff if the AI isn't enough. Prices are per call, not per minute.

law firms · general · medical clinics · real estate · accountants · auto repair · human backup
Plans & source

Free: 25 calls/mo, then $3.00/call. Pro: $150/mo for 75 calls (~$2.00/call). Enterprise: $500/mo for 300 calls (~$1.67/call). Volume discounts on higher call packs.

Source: https://smith.ai/pricing/ai-receptionist. USD unless noted.

Ruby

$250/mo from

Live human receptionists rather than AI. At $3.45 to $5.00 a minute it is the price ceiling AI tools are selling against. Included for comparison.

law firms · general · human backup
Plans & source

Human receptionist service, billed by receptionist minutes: 50 min $250/mo, 100 min $395/mo, 200 min $720/mo, 500 min $1,725/mo (about $3.45-$5.00 a minute). Website chat bundles from 10 chats for $115/mo with a call plan.

Source: https://www.ruby.com/plans-and-pricing/. USD unless noted.

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