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AI Receptionist Index

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Quo (formerly OpenPhone) vs Smith.ai.

Short answer: Smith.ai is cheaper to start (US$0/mo). Only Smith.ai offers human staff.
Quo (formerly OpenPhone)Smith.ai
Entry price$19/mo fromFree tier to start
PlansPhone plans $19, $33 or $47 per user/mo. Sona AI credit tiers $0, $25, $49, $99 or $199/mo on top (1,000 free automation credits / ~10 calls included).Free: 25 calls/mo, then $3.00/call. Pro: $150/mo for 75 calls (~$2.00/call). Enterprise: $500/mo for 300 calls (~$1.67/call). Volume discounts on higher call packs.
Human backupNoYes
Built forgeneral, medical clinicslaw firms, general, medical clinics, real estate, accountants, auto repair
IntegrationsNone publishedNone published
Visit Quo (formerly OpenPhone)Visit Smith.ai

Sources: Quo (formerly OpenPhone) · Smith.ai

Both listings.

Quo (formerly OpenPhone)

$19/mo from

A business phone system with AI answering (Sona) included. It makes the most sense if you'd use the phone system anyway.

general · medical clinics
Plans & source

Phone plans $19, $33 or $47 per user/mo. Sona AI credit tiers $0, $25, $49, $99 or $199/mo on top (1,000 free automation credits / ~10 calls included).

Source: https://www.quo.com/pricing. USD unless noted.

Smith.ai

Free tier to start

Its free tier makes it easy to trial. Smith.ai also sells human receptionist plans, so you can move up to live staff if the AI isn't enough. Prices are per call, not per minute.

law firms · general · medical clinics · real estate · accountants · auto repair · human backup
Plans & source

Free: 25 calls/mo, then $3.00/call. Pro: $150/mo for 75 calls (~$2.00/call). Enterprise: $500/mo for 300 calls (~$1.67/call). Volume discounts on higher call packs.

Source: https://smith.ai/pricing/ai-receptionist. USD unless noted.

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