Guide

AI receptionists with human backup.

Short answer: Smith.ai and Ruby combine AI answering with live human receptionists.

Top picks

1
Smith.ai
Free tier to start. Its free tier makes it easy to trial.
Visit
2
Ruby
From US$250/mo. Live human receptionists rather than AI.
Visit

Same order as the listings below. Affiliate links never change the order. Disclosure.

2 matching vendors in our dataset.
Lowest published entry price: Free tier to start
Integration claims come from each vendor's own site. Confirm the exact connector with the vendor.

Matching vendors.

Smith.ai

Free tier to start

Its free tier makes it easy to trial. Smith.ai also sells human receptionist plans, so you can move up to live staff if the AI isn't enough. Prices are per call, not per minute.

law firms · general · medical clinics · real estate · accountants · auto repair · human backup

Plans & source

Free: 25 calls/mo, then $3.00/call. Pro: $150/mo for 75 calls (~$2.00/call). Enterprise: $500/mo for 300 calls (~$1.67/call). Volume discounts on higher call packs.

Source: https://smith.ai/pricing/ai-receptionist. USD unless noted.

Ruby

$250/mo from

Live human receptionists rather than AI. At $3.45 to $5.00 a minute it is the price ceiling AI tools are selling against. Included for comparison.

law firms · general · human backup

Plans & source

Human receptionist service, billed by receptionist minutes: 50 min $250/mo, 100 min $395/mo, 200 min $720/mo, 500 min $1,725/mo (about $3.45-$5.00 a minute). Website chat bundles from 10 chats for $115/mo with a call plan.

Source: https://www.ruby.com/plans-and-pricing/. USD unless noted.

Sources are listed on each card and in methodology. Also see the Price Index.

AI receptionists with human backup.

Smith.ai

Ruby

Matching vendors.

Smith.ai

Ruby

The future of answering calls, weekly.